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Jacqueline Barton

Investing with Purpose: A Guide to Sustainable Wealth Creation

Jacqueline Barton · Aug 11, 2025 ·

As global awareness of environmental and social issues continues to grow, Australians are increasingly seeking ways to align their financial decisions with their personal values. Sustainable investing offers a powerful opportunity to do just that—supporting positive change while building long-term wealth.

What Is Sustainable Investing?

Sustainable investing involves selecting investments that aim to deliver strong financial returns while also contributing to environmental, social, and governance (ESG) outcomes. This includes:

  • Environmental: Supporting companies that reduce carbon emissions, promote renewable energy, and conserve natural resources.
  • Social: Investing in businesses that champion diversity, human rights, and community development.
  • Governance: Backing organisations with transparent leadership, ethical practices, and strong shareholder accountability

Why It Matters

In Australia, ESG criteria are becoming a central part of investment decision-making. Investors are increasingly considering factors such as carbon footprint, diversity and inclusion, and corporate governance when evaluating opportunities

This shift reflects a growing desire to make a positive impact without sacrificing financial performance.

Investment Strategies for Sustainability

There are several ways to incorporate sustainable principles into your portfolio:

  • Thematic Investing: Focus on sectors like clean energy, sustainable agriculture, or ethical technology.
  • Impact Investing: Target investments that aim to generate measurable social or environmental benefits.
  • ESG Integration: Include ESG factors in traditional financial analysis to identify long-term risks and opportunities

Australian Leaders in Sustainability

Australia is home to many companies leading the way in sustainable practices. Examples include:

  • Renewable energy firms investing in wind and solar projects.
  • Financial institutions supporting community development through ethical lending.
  • Consumer brands committed to reducing waste and improving supply chain transparency

Getting Started

If you’re considering sustainable investing, here are a few practical steps:

  1. Clarify Your Values: Identify the causes and issues that matter most to you.
  2. Research ESG Ratings: Use online tools to assess the sustainability performance of companies and funds.
  3. Consult a Financial Adviser: Seek guidance on building a portfolio that reflects your values and financial goals

Challenges to Consider

While sustainable investing offers many benefits, it’s important to be aware of potential challenges:

  • Performance Evaluation: ESG investments may perform differently than traditional ones, especially in the short term.
  • Standardisation: ESG reporting varies across companies, making comparisons difficult.
  • Trade-offs: Some ethical choices may involve accepting lower returns or higher volatility

Sustainable investing is about more than just returns – it’s about responsibility. By aligning your investments with your values, you can help shape a better future while pursuing your financial goals.

From Uncertainty to Confidence: The Life-Changing Impact of Financial Education

Jacqueline Barton · Jul 27, 2025 ·

Every day, we make decisions that shape our financial future—whether it’s choosing a mortgage, planning for retirement, or simply deciding how much to save. Yet many Australians still feel uncertain about their financial choices. That’s where financial advice and education come in—not just as tools for wealth creation, but as pathways to confidence, clarity, and control.

  1. Confidence in Your Future

Research shows that Australians who receive financial advice are significantly more confident about their future. In fact, 70% of advised individuals report feeling more secure about their financial goals, and 79% say they sleep better at night knowing their finances are in order (2025).

This confidence stems from having a trusted adviser who helps you navigate complex decisions and plan for both expected and unexpected life events.

  1. Better Decision-Making

Financial literacy empowers you to make informed choices. Whether it’s selecting the right investment strategy or understanding the implications of a loan, education helps you avoid costly mistakes and seize opportunities.

According to a recent study by the Financial Advice Association Australia (FAAA), pre-retirees who receive advice are twice as confident about having enough money for retirement than those who don’t (2024).

  1. Reduced Stress and Anxiety

Money is one of the leading causes of stress. But with the right guidance, you can gain clarity over your financial situation and learn strategies to manage it effectively.

A study by CoreData and IOOF (2021) found that 88% of Australians who received professional advice felt less financial stress than those who didn’t.

  1. Stronger Relationships

Financial stress can strain relationships with family and friends. By improving your financial literacy and working with an adviser, you can reduce tension and build healthier dynamics.

In fact, 41% of clients who received financial advice reported better relationships with loved ones (2020).

  1. Discovering What’s Possible

Financial advice isn’t just about numbers—it’s about unlocking possibilities. Whether it’s retiring earlier than expected, choosing the right school for your children, or living debt-free, advice helps you explore what’s achievable and how to get there.

Financial advice and education are life changing. They offer more than just financial returns – they provide peace of mind, empowerment, and the ability to live life on your terms.

Economic Update: July 2025

Jacqueline Barton · Jul 14, 2025 ·

In this month’s update, we provide a snapshot of economic occurrences both nationally and from around the globe.

Key points:

  • Tensions ease in the Middle East post US bombing run, Israel and Iran truce.

  • The US Federal Reserve held its interest rate ‘on hold’ citing tariff inflation risk, ECB cut 0.25%.

  • Australian economy softening and expecting further RBA interest rate cuts.

  • US equities close June at all-time highs, markets in general looking through the short-term noise

We hope you find this month’s Economic Update as informative as always. If you have any feedback or would like to discuss any aspect of this report, please contact your Financial Adviser.

The big picture

At the end of June 2024, the S&P 500 had completed a stellar year with a gain of over 20%, while the ASX 200 recorded a solid gain of around 10% over that same period.

In spite of the chaos caused by Trump’s policies, and the ongoing conflicts in the Middle East, these two equity indexes did surprisingly well – again – in the year to June 30 2025. The ASX 200 rose 10.0% in FY25 and the S&P 500 rose 13.6%.

The reciprocal tariff policy announcement by US President Trump on April 2nd 2025, for the so-called ‘Liberation Day’, caused a sharp fall in the S&P 500 of 18%. The recovery since that fall is the fastest on record for a decline of that order of magnitude.

A year ago, central banks were only just getting started on cutting interest rates as the inflation problem seemed to have been close to being beaten. Now, many central banks are close to having brought interest rates down to near neutral levels. Interestingly, the US and Australian central banks are not yet among that group.

The reason stated by the US Federal Reserve for not having cut further is ‘the unknown extent of the possible increase in inflation caused by Trump’s tariff policies’. There is yet no material sign of tariff-induced inflation in the US but many expect a one-off lift in inflation, driven by tariffs of around 1%.

Given that US Consumer Price Index (CPI) inflation-less-shelter has been running at around 1.5%, and shelter inflation (a third of the index) has been falling steadily, there is some optimism that US inflation might struggle to get above 3% even with tariffs (unless Trump revisits his trade-war policies). And then inflation should subside back to 2% as the imposition of tariffs should only cause a one-off increase in prices.

Trump has been berating Federal Reserve (Fed) chair, Jerome Powell, for being ‘too late’ to cut rates. Trump has threatened Powell’s position and has used insulting language against the man. Despite this, Powell has been calm and steadfast in his management of monetary policy.

The US economy, in terms of growth and jobs, is reasonably strong and so interest rate cuts are not necessarily urgent – but some slightly softer economic data, and the apparent containing of inflation, creates the opportunity for two or three more interest rate cuts this year.

Market probabilities for the next interest rate cut were firmly for the September meeting. However, three members of the Fed’s Open Markets Committee came out in favour of a July interest rate cut during the last weeks of June. The probability of a July interest rate cut remains low at circa 20%.

The RBA is expected to cut its interest rate in July and again (maybe more than once) over the rest of the year.

Australia’s GDP growth rate at 0.2% for the March quarter was unexpectedly low despite apparent resilience in the labour market.

A significant portion of new jobs in the last financial year were in the National Disability Insurance Scheme (NDIS) programme. While the majority of these jobs are possibly very useful additions to our health care initiatives, they are funded by the taxpayer and so do not reflect the strength of the economy.

Moreover, 10 of the last 12 reported monthly unemployment rates were 4.1% (the other two were 3.9% and 4.0%); an unusually stable set of data. The results are based on a small sample of around 26,000 households which is scaled up to represent a population of nearly 11 million households! We would have expected much more sample variation from month to month, as we usually observe.

We see no alarming signals in the broad macro data for Australia and the US. However, there are many possible sources of volatility in equity markets in the year ahead.

Trump’s retaliation tariffs were announced on April 2nd but were put on hold for 90 days – to July 9th – but only a few seem to think that the tariff increases won’t further be delayed – or even abandoned.

The average tariff before Trump’s ‘Liberation Day’ tariff policy announcement was about 3% and now it is closer to 15%. Somebody has to pay for it. Tariff is only another name for tax.

Exporters might try to absorb some of the costs before they export. That doesn’t seem to be prevalent. Correspondingly the importer in the US can try to absorb the cost but that too is difficult. Marelli, a large supplier of auto parts in the US that imports parts for Nissan and Jeep amongst others, filed for Chapter 11 bankruptcy protection as it found it couldn’t pass on the tariffs and it could not viably absorb their costs. Others will surely follow.

The third agent to wear the costs is the US consumer. We haven’t seen any material impact on consumer price indexes as many companies built up substantial inventories before the tariffs came in and are only now starting to pass on the additional cost. Some say the US might still have one to two months inventory at hand.

Nike just reported earnings and announced that prices will have to go up shortly; footwear is expected to rise in price by 8% to 15%.

Since lots of goods are not imported, or are imported from low-tariff countries, experts reportedly are estimating the increase in the CPI to be of the order of 1% p.a. If, however, Trump starts bringing back higher tariffs, the US economy is likely to be a casualty.

Tariffs, to date at least, are not bringing in anything like the tax revenue Trump had foreshadowed. Moreover, most if not all that revenue is coming from US consumers and businesses. It is largely a redistribution of tax revenue for the government and tariffs will almost certainly reduce consumption due to the price increases.

China redirected much of its exports to countries other than the US during Trump’s first term as President and is seemingly starting to do it again. And China is now switching to importing beef, soya beans and oil (amongst many other goods) from other countries. The US could become increasingly isolated, if it is not careful.

There is much more to these trade deals than tariffs. There is no mainstream economic support for tariffs to redress trade balances. Indeed, trade imbalances are to be expected and welcomed in many cases.

One contentious point for the US-China relationship involves the export of certain rare earth minerals to the US. China has a near monopoly on the production of special magnets (and other goods) from rare earths that are essential in the manufacture of Electric Vehicles, rockets (commercial and military), drones and other high-tech products.

The US reportedly thought that it had gained access to China’s rare earths through the Geneva talks held between the two parties in May, but the extensive text of the agreement only devoted one sentence to non-tariff trade barriers – and there was no mention of rare earths.

The London talks between China and the US, held in June, were then set up to resolve this issue but failed again. Rare earths were mentioned but sources reported that the agreement is only for six months and only covers commercial – and not military – uses. The can has again been kicked down the road, this time until the end of the year.

Ford reported several of its auto plants in the US were on idle as they awaited a supply of rare earth products. China is in the box seat with this and it is big enough to see this confrontation through.

Almost out of left field, Israel attacked Iran over its nuclear build-up. It does not have the fire power to resolve the issue on its own but that didn’t stop Israel starting a renewed, heightened conflict.

Trump went to the election last year on a non-aggression platform – as he did in in his first term. The US was in negotiations with Iran over uranium enrichment. After the Israeli rocket attack, Trump said he might do something over the next two weeks. It only took him a day or two.

The US sent B-2 stealth bombers and submarines to fire on Iran’s three main nuclear facilities that happen to lie in a straight line south between Tehran and Qatar on the Persian Gulf.

The US reported that all three facilities were destroyed without casualties and without serious damage to property other than that associated with the facilities. Perfect! And a cease-fire between Israel and Iran was ‘on the cards’ in the next 24 hours, so Trump said. That’s why Wall Street rallied hard that night.

CNBC reported that there was a long line of trucks outside the facility containing the enriched uranium over the weekend before the bombing. It was being speculated that the trucks were there to move the uranium to another location!

Trump called the raid something like the ‘most decisive raid in history’. An expert came on TV and said all the enriched uranium could have been placed in the boots of 12 standard cars.

Just to save face, Iran attacked the major Middle East, US base in Qatar. To make sure everything was fine, Iran gave prior warnings to Qatar and the US. Iran fired 14 missiles; 13 were intercepted and the other missed the target completely. Everyone was a winner!

Recall, Trump did ‘big trade deals’ with Qatar and Saudi Arabia only weeks ago. It is hard not to think there was collusion over orchestrating a face-saving resolution to the conflict and to take attention away from the failed tariff deals.

Other reports questioned whether the US bombs could have struck 300 feet [say 100m] below the surface [under a mountain?] to reach the facilities. We don’t know what the truth is but we are thinking the strike wasn’t as successful as Trump announced – but it might have been enough to make the Iranians seriously consider their options for continuing to engage in this current conflict.

The collective wisdom of experts we have seen is that Iran’s nuclear program has been set back months rather than years. But importantly, Iran now knows that stealth bombers can turn up when they are least expected and that they can carry lots of very big bombs [up to 30,000 pounds each!]. And there is now proof that Trump is prepared to push the button.

As the dust settles on the upheaval Trump has caused to trade, immigration, and efficiency (through the failed DOGE project run by Elon Musk) we are more optimistic about a less volatile future for Wall Street in the nearer term at least. The S&P 500 finished June with a new all-time high. Recent earnings reports have been stronger than expected and the future of Artificial Intelligence (AI) seems far more secure than some considered earlier in the year.

On the fiscal front, Trump has been facing a multitude of problems in trying to get his ‘Big Beautiful Bill’ through Congress. It is now passing through the Senate but it has to go back to the House of Representatives after substantial changes being made, and agreed to, by the Senate. Even Republicans were demanding changes!

Two are voting against the Bill and six were reportedly undecided.

The Bill, if it goes through, is likely to add just over $3 trn to the current $36 trn government debt. The bill includes tax breaks and a substantial lifting of the debt ceiling. The logic behind the bill is that it will stimulate the economy and that growth will improve government revenue to offset the tax breaks. Musk launched a scathing attack on the Bill and has vowed to back candidates against those Republicans that vote for the Bill.

On other matters that many think are likely to guide the future of the global economy, the advent of DeepSeek – a China ‘alternative’ to ChatGPT and other AI projects – earlier in the year caused many to think it might be the end for Nvidia and other big US technology firms. It wasn’t, and it looks unlikely to be. Nvidia reported well in June and many of the mega tech companies are promising to invest hundreds of billions of dollars in the years to come.

It is important for investors to appreciate what AI can currently do and what more there is to do. Without that, the fear of losing jobs to AI is not rational.

At this point in time, AI is good at collecting information and summarising it. But it still makes lots of mistakes and needs human oversight to ‘train’ the models.

What AI cannot do at this point in time is reason or generalise. For example, it cannot answer the question, ‘What strategy should we follow for success in a given business’. Moving to the ‘super AI’ that will bridge this gap is what is consuming the top tech firms. Not only is the solution likely to be a long way off – it might never be achieved. Meta has reportedly offered sign-on bonuses of $100m each in poaching up to 10 AI experts.

To reason with facts and alternatives requires ‘weights’ to be applied to consolidate alternatives. That’s what human brains can do to differing extents. AI cannot yet do it at all.

Repetitive, low-level jobs are already at risk. True leaders in thought and business are very safe at the moment – and maybe for our lifetimes.

The outlook for equity markets for the coming period remains positive supported by continued growth and utility of AI and modest aggregate earnings growth generally however, at current elevated valuations they remain vulnerable to macroeconomic (e.g. detrimental tariff policy changes) and/or geopolitical shocks.

US bond yields have stabilised at levels comfortably below the ‘trigger points’ of 4.5% for the 10-year and 5.0% for the 30-year that caused equity market volatility in April and May.

Australian economic conditions are not great but will probably be boosted by multiple interest rate cuts by the RBA in the remainder of 2025. The ASX 200 finished the year to 30 June only a fraction (less than 0.5%) off its all-time high.

Asset classes

Australian equities

The ASX 200 made moderate gains in June (+1.3%) but gained +10.0% over the year to 30 June. If dividends were reinvested, the total return for the year (without franking credits) was 13.8%.

The Energy sector (+9.0%) and Financials (+4.3%) were the best performers for capital gains in June. Over the year to 30 June, Telcos (+36.7%), Financials (+29.4%), Industrials (26.2%), IT (+24.2%) and Consumer Discretionary (20.8%) were the stand-out sectors in terms of total returns. Health (-4.6%) and Materials (-2.3%) were the only sectors to go backwards over that period.

Our analysis of broker-based forecasts of company earnings for the coming year varies but in general are pointing to a positive outcome, providing we get no big surprises.

International equitites

The S&P 500 finished June very strongly – up +5.0% – and surpassed its all-time high on the last day of the month. For the year to 30 June, the S&P 500 gained 13.6%.

Of the major indexes we follow, the Nikkei gained the most over June at +6.6%. None of these indexes went backwards except for the DAX at -0.4% and the FTSE at -0.1%. Emerging Markets gain was +4.5%.

For the year to 30 June, the DAX gained +31.1%, the Shanghai Composite +16.1% and the FTSE +7.8%. Emerging Markets gained +10.6%. The Nikkei was the worst performer of the indexes we follow but it still grew by +2.3%. The World index grew by +14.7%.

BONDS AND INTEREST RATES

The Fed continues to resist Trump’s calls to cut interest rates but there is pressure coming from within for the Fed to cut in July. Two or three cuts are expected by the market in the rest of this calendar year.

The RBA is widely expected to cut its overnight cash rate (OCR) again in July. It appears to be on a rate cutting cycle taking this interest rate to around 3% by the end of the year – or lower!

The Bank of Japan was ‘on hold’ in June, as was the Bank of England. The Swiss National Bank cut its interest rate to 0.0%.

The big question facing policy and lawmakers in the US is what will happen to longer term rates. In the Senate hearing, a Republican senator berated Powell for costing the US economy $400bn this year by not cutting interest rates – due to the interest payments on debt.

The senator showed a complete lack of understanding of how monetary policy works. The Fed only has an impact on overnight rates and limited impact on yields one to two years out. It is possible, and has often happened, that an interest rate cut by the Fed might mean an increase in the 10-year and 30-year Government Bond yields! Longer-term yields are greatly affected by inflation and growth expectations, amongst other factors.

Other assets

Brent Crude oil (+5.8%) and West Texas Intermediate Crude oil (WTI) (+7.1%) prices were up in June. Over the year to 30 June, the losses were -21.8% and -20.1%.

The price of gold was flat (0.0%) in June while the price of copper (+6.0%) was up sharply again. Iron ore prices (-3.6%) were down.

The VIX ‘fear’ index is almost back to a near-normal level at 16.7 after peaking at 22.2 earlier in the month. The VIX peaked at 52.3 in the year to 30 June.

The Australian dollar (AUD) traded in a modest range over June but finished up by +1.8% on the month. Over the year to 30 June, our dollar was down by -1.1% against the US dollar.

Regional review

Australia

Australia jobs data for the latest month provided mixed evidence of an economy that is ticking along. There were -2,500 jobs lost but +38,700 full-time positions were created; there was an offsetting -41,100 part-time jobs lost. The unemployment rate was steady at 4.1%.

The March quarter GDP data were released in June and largely disappointed. Quarterly growth was 0.2%, which was less than the 0.4% expected. The annual growth rate was 1.3%. Per capita growth returned to negative territory with readings of -0.2% for the quarter and -0.4% for the year. The brightest spot in the National Accounts was a rise in the household savings ratio to 5.2% from 3.9%. We consider a reading in the range of 5% to 7% to be ‘normal’. After some time of having a low savings ratio, households are now back to trying to build for a solid future.

The Westpac and NAB consumer and business sentiment indexes were largely unchanged and weak.

The monthly CPI inflation data were at the low end of the RBA target range at 2.1% (headline) and 2.6% (core).

China

Inflation was again negative for the year at -0.1% but China is actively trying to stimulate its economy.

The wild swings in US import tariffs have disrupted shipments in the March and June quarters to try to minimise aggregate tariff revenue.

For example, in May, China’s exports to the world were up +4.8% but down to the US at -4.5%. Imports from the US were -18.0% but only down -3.4% from the rest of the world.

Industrial profits slumped -9.1% in the latest month. It will be at least some months before we will get data that can readily be interpreted.

China must redirect lost US demand to domestic demand and to new markets.

United States

US jobs were up +139,000 when only +125,000 were expected. The unemployment rate was steady at 4.2%. Wage growth was 0.4% for the month and 3.9% for the year.

GDP growth for the March quarter was revised down to -0.5% from -0.2% as imports were rushed in to beat the imposition of new tariffs.

The Atlanta Fed puts out ‘nowcasts’ ahead of the official GDP data. Its current estimate for June quarter growth is 2.9%. The OECD predicts growth for 2025 to be 1.6% and the same for 2026.

The respected University of Michigan consumer sentiment survey reported a bounce back to 60.5 from 52.2.

The 1-year inflation expectations data came in at 5.1% which is well above the Fed’s estimate of 3.2% but down from its previous month’s reading at 6.6%.

Retail sales were -0.9% for the month and +3.3% for the year. When adjusted for inflation the readings were -1.0% for the month and +0.9% for the year. There are nascent signs of a weakening consumer, but an interest rate cut is not urgent – just desirable.

Europe

UK growth slumped to -0.3% and the unemployment rate rose to 4.6% from 4.5%. The minimum wage was increased by 6.7% in an attempt to play catch up on the ground lost over the last couple of years due to the cost-of-living crisis.

The European Central Bank (ECB) cut its interest rate for the 8th time by 25 bps to 2.0%. Inflation was under control at 1.9%.

The Swiss National Bank cut its rate by 25 bps to 0.0%.

How intuitive tech is helping to solve the great adviser talent drain

Jacqueline Barton · Jun 25, 2025 ·

Australia’s advice gap is well documented: with fewer than 15,600 licensed advisers and over 11 million people needing financial guidance, there’s just one adviser per 1,695 Australians. The numbers clearly don’t add up.

The unmet advice needs for a huge swathe of Australians is one of the great challenges of the modern advice era.

As experienced advisers retire or burn out – and too few new recruits step in – firms are grappling with rising workloads and shrinking teams. Amid concern over a “great adviser talent drain”, many see AI and automation as either the saviours or the job stealers.

The reality is more nuanced. Technology isn’t a silver bullet, but rather, it’s a lever. It’s tempting to view AI and automation as panaceas, but the real breakthrough comes when we design technology around people, not the other way around.

True progress comes not from replacing people with machines, but from embedding intuitive tools (AI-powered and others) that amplify the impact of advisers, paraplanners and support staff.

When AI is integrated into human-centred workflows, it frees people from repetitive tasks, giving them more time to focus on high-value client work. This empowers advisers and support teams, boosting morale, productivity, client outcomes and satisfaction – helping to shrink the advice gap and build a smarter, more scalable advice business.

Here’s how:

Better tools, better business performance

This isn’t about “robo” advice. It’s about embedding intuitive, human-centred tools that reduce administrative burden and elevate the client experience – enabling advisers and support teams to focus on what they do best.

Tools like stochastic and optimisation modelling simulate hundreds of “what if” scenarios in seconds, helping advisers make faster, more informed decisions. Intelligent templates pre-fill the right questions and disclosures, while workflow “playbooks” guide teams through repeatable, compliant processes. Smart “portals” provide clients an engaging digital experience, enabling a degree of self-service to supplement human service. These are foundational shifts that streamline and improve the entire advice engine.

The proof is in the numbers. While the industry average is around 97 clients per adviser, some tech-enabled advice firms in our community are serving double, triple or even quadruple that number – without sacrificing quality or compliance. This scale was unthinkable just a few years ago, but the time clawback and efficiency gains are helping to improve several business and service metrics, and it’s also becoming the benchmark for advice businesses using the right tools.

As processes become more efficient, business performance lifts. Advisers gain the capacity to serve more clients without burning out. In turn, the support stalwarts of quality advice – the paraplanners – find the headspace and the confidence to step into higher advice roles, strengthening the internal talent pipeline. And as production friction eases, profit margins improve.

In short, the smartest tech doesn’t replace people – it empowers them. It’s the catalyst for a more scalable, sustainable and human advice model, helping to close the advice gap.

A people-first approach to practice efficiency

It’s not just advisers who benefit from smarter systems – it’s everyone behind the scenes.

Client service officers, paraplanners and operations staff do the heavy lifting to keep practices running, yet they’re often overlooked in transformation efforts. When equipped with intuitive, integrated tools – from real-time collaboration platforms to dynamic modelling software and transparent task tracking – the impact is immediate. Workflows tighten, bottlenecks clear and confidence grows.

Importantly, these tools aren’t developed in isolation. They’re built and refined in close partnership with the people who use them – through structured feedback loops involving paraplanning collectives, operational teams and adviser councils. This ensures system updates reflect the day-to-day needs of real users, not just top-down assumptions.

The result? More paraplanners stepping into strategic roles. More client service staff confidently managing client engagement. More team members aspiring to become licensed advisers. These are signs of real cultural shift – not from external hiring drives, but from nurturing the talent already embedded in advice businesses.

A virtuous cycle of professional growth

Magic happens when efficiency gains spark a compounding cycle of talent development.

As support teams build confidence and capability, firms can promote from within and retain valuable institutional knowledge. Paraplanners and client service officers see clear pathways to adviser roles, supported by tools, mentorship and meaningful development opportunities along the way.

This internal progression doesn’t just benefit individuals – it strengthens the entire business.

As more support staff move into advice roles, the adviser pipeline thickens. Mentorship cultures flourish, where seasoned advisers pass down expertise and new advisers bring fresh thinking to client conversations. The result is a richer, more collaborative environment – where experience and innovation feed off each other.

And clients are the real winners – the reason we do this work.

More advisers mean more Australians getting the help they need. And when that growth comes from within – led by people who already know the practice, the systems and the clients – the benefits multiply. Sustainable growth in advice doesn’t come from replacing people with tech but from empowering them to grow, contribute meaningfully and stay in the profession for the long haul.

Looking ahead: closing the advice gap from the inside out

At its core, advice is a human profession. And while technology can help us move faster and scale smarter, it’s the people behind the tools who make lasting impact possible.

The real return on investment comes when businesses commit to a people-first ethos – co-creating solutions with their teams, listening and investing in long-term development. That’s how you transform a static workforce into a vibrant talent pipeline.

Now is the time to build advice businesses that grow from within. Because the most valuable asset we have isn’t the software – it’s the people who use it.

Let’s stop asking if technology alone can solve the advice gap. It can’t. But when paired with a people-first mindset and a commitment to internal growth, it becomes a powerful enabler of the resilient, human-centric advice profession Australia truly needs.

Written by Darren Steinhardt, Founder and Managing Director, Infocus

Credit mistakes to avoid

Jacqueline Barton · Mar 29, 2025 ·

Managing your credit responsibility is vital for financial health. Whether you are applying for a credit card, a loan, or a mortgage, it is essential to maintain a good credit history to secure the best terms and interest rates. However, it is easy to fall into common credit traps that stop financial goals being achieved due to a low credit score. Here you can find the top credit mistakes to avoid and how to prevent them.

1. Neglecting to Check your Credit Report

Staying on top and monitoring your credit is the best way to not only track your progress, but to ensure no errors or fraudulent activity. By neglecting your credit report, you risk impacting your ability to secure credit because of issues left unnoticed. Fortunately, many major credit bureaus offer free credit reports annually, making it easy to stay informed. Regularly reviewing your credit report is crucial to spot potential problems and addressing them before your credit score and financial goals are negatively impacted.

2. Missing Payments

The most influential factor of your credit score is your payment history, and a single late payment can stay on your credit report for seven years. Ensuring you pay bills on time not only boosts your credit score but also helps you in avoiding penalties. The best way in avoiding missed payments is to request payment reminders from your lenders, or better yet, setting up automatic bank transfers. This will ensure you never miss a bill, and your credit growth will stay on track.

3. Only Making Minimum Payments

Although it might seem like your debt is more affordable when only paying minimum payments on your credit card, this can cause long-term financial problems for your future. While it does mean your account is kept from falling into arrears, paying only the minimum means you are not making much progress on reducing your balance. In turn, this can result in high-interest charges and a prolonged debt, damaging your credit score. To avoid this, strive to pay more than minimum where possible in an aid to reduce your debt efficiently and keep a healthy credit score.

4. Applying for Too Much Credit

Having multiple credit applications in a short period can damage your credit score as too many inquiries in a short time frame can signal to lenders that you are taking on more debt than you can handle. This will lower your credit score and reduce your chances of getting approved for credit and loans such a mortgage in the future as you appear financially risky to lenders. If having multiple credits is something you seem necessary, it is important to space out these applications at least 6 months apart to protect your credit score.

By avoiding mistakes such as neglecting your credit report, missing payments, making only minimum payments and applying for too much credit, you’ll be in a better position to maintain a health credit score. Staying discipline is key to achieving a strong credit rating and set yourself up for long-term financial success.

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Presidio Financial Services Pty Ltd, trading as WB Financial Australia
ABN 67 118 833 168
Corporate Authorised Representative No. 312532
Level 1, 32 Logan Road
Woolloongabba, QLD, 4102

PO Box 8259
Woolloongabba, QLD, 4102

Infocus Securities Australia Pty Ltd
ABN 47 097 797 049
AFSL 236523
Level 2, Cnr Maroochydore Road & Evans St
Maroochydore, QLD, 4558

The material on this website has been prepared for general information purposes only and not as specific advice to any particular person. Any advice contained on this website is General Advice and does not take into account any person's particular investment objectives, financial situation and particular needs. Before making an investment decision based on this advice you should consider, with or without the assistance of a securities adviser, whether it is appropriate to your particular investment needs, objectives and financial circumstances. In addition, the examples provided on this website are provided for illustrative purposes only. Although every effort has been made to verify the accuracy of the information contained on this website, Infocus, its officers, representatives, employees and agents disclaim all liability (except for any liability which by law cannot be excluded), for any error, inaccuracy in, or omission from the information contained in this website or any loss or damage suffered by any person directly or indirectly through relying on this information.

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